Support
Frequently asked questions
Answers about ValHR pricing, setup, GDPR, multi-country support, and getting started.
What is ValHR?
ValHR is HR software for teams of 10–200 people. It brings employee records, leave management, shift scheduling, and onboarding into one desktop-first workspace — without enterprise complexity or spreadsheets.
Who is ValHR built for?
ValHR is designed for HR managers and team leads at growing companies that have outgrown Google Sheets but do not need a heavyweight suite like SAP. It works well for multi-country teams across Europe.
How much does ValHR cost?
Plans start at €19.99/month for up to 5 employees. Growth is €49/month for up to 30 employees, and Business is €99/month for unlimited employees. See our pricing page for full plan details.
Is there a free trial?
Yes. Starter and Growth plans include a 14-day free trial. You can sign up without a credit card and explore the platform before committing.
Does ValHR support multiple countries?
Yes. Each employee can follow the labor rules of their own country — including public holidays and monthly hour quotas for markets such as Bulgaria and Romania. No manual country setup is required.
Is ValHR GDPR compliant?
ValHR is built for European teams. We process personal data under GDPR, provide a privacy policy with your rights as a data subject, and use cookie consent on this website. Customers remain the data controller for employee HR data in the platform.
How long does setup take?
Most teams are up and running in under 10 minutes. Add employees manually or import a CSV, set roles and countries, and start building schedules. No onboarding call or consultant is required.
Can managers and employees use ValHR too?
Yes. HR administrators, managers, and employees each get role-based access. Managers can approve leave and view schedules; employees can submit requests and see their own records.
Can I upgrade, downgrade, or cancel?
Yes. You can change plans or cancel from your account settings. Billing is monthly with no long-term lock-in on standard plans.
How do I get started?
Create a free account at app.valhr.com/register. If you have questions before signing up, contact us at hello@valhr.com and we typically respond within two business days.
Need help?
Still have questions?
We're happy to help with pricing, setup, or GDPR. Reach out anytime.
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